Utica Mack’s 60th anniversary open house was a huge success! Our family at Utica Mack would like to thank all of our 25 vendors for their participation and for sharing their knowledge with our customers. We also want to send out a special thank you to Big Frog’s Andy Cash for his awesome music selection played during our event!
This year was a big year for Utica Mack we celebrated 60 years of being a Mack Dealership! We had over 300 Customers visit our vendors and enjoy lunch on us. We had show trucks delivered from the Mack Factory in Pennsylvania for our guests to climb in and demonstrate, 100’s of door prizes and great food from Holland Farms and Smith Packing.
Utica Mack, Inc. also received two proclamations. The first was presented by the Mayor of Rome Joseph R. Fusco Jr. from the City of Rome. The Mayor proclaimed that August 11, 2015 as […]
Look around you. Your service department is filled with everyday champions. Mack Masters are professionals from parts, warranty and service. And though they may excel at their individual jobs, they can really turn it on as a team. That’s what the Mack Masters Competition is all about. The competition is brought to you by Mack Trucks Academy because it is both a team building and training opportunity for dealership service and parts professionals. Here, dealership teams are formed to learn together and to compete together. Mack Master challenges will develop problem solving skills related to everyday customer service issues.The competition is designed to drive improved quality, efficiency and customer satisfaction in your parts and service department. Additionally, Mack Masters […]
GREENSBORO, NC (March 23, 2015) – With a focus on reducing the total cost of ownership for customers, Mack Trucks announced that it is extending service intervals for diesel particulate filters (DPFs) and diesel engine oil and filter changes on all model year 2011 and newer Mack® models powered by Mack MP7®, MP8®or MP10® engines. Over the life of a truck, the extended intervals can add up to a potential savings of thousands of dollars.
The new recommended service intervals for engine oil and filter changes have been increased by 10,000 miles to 45,000 miles for long haul, 35,000 miles for regional haul and 25,000 miles for heavy haul. Owners whose engines idle more than 30 percent of the time should use the next shorter oil and filter change interval. Any engine oil used must meet Mack’s EO-O oil specification.
The service interval for DPFs has been extended from 250,000 miles to 400,000 miles for […]